Business Skills Courses


55034: Project Server 2013 Inside Out

This course will show participants how to work with Microsoft® Project Server 2013. Participants will also create and manage projects and schedules, resources, tasks and timesheets with Project Web App. As well as create and configure Business Intelligence for customized project reporting and how-to backup and restore and troubleshoot Project Server 2013.

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55054: Mastering Microsoft® Project 2013

This course is intended for individuals who are interested in expanding their knowledge base and technical skills about Microsoft® Project. The course begins with the basic concepts and leads students through all the functions they’ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.

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55077: Project Server 2013 Development

This course will show participants how to develop applications using the various APIs available in Project Server including Project Server Interface (PSI), .NET Client-Side Object Model, JavaScript Object Model and REST. In addition, participants will learn how to extend on-premise Project Server installs via web parts, local and remote event handlers, Apps via the new App Model and workflows.

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55097: Managing Projects Using Microsoft® Project Server 2010

The goal of this three-day instructor-led course is to provide students with the knowledge and skills necessary to effectively manage projects using Microsoft® Project Server 2010.

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55107: Managing Projects with Project Server 2013

This course is intended for project team member or project managers who build an easy-to-maintain and reusable work schedule for team members and partners. Managing task status and evaluate the work schedule in terms of time, man-hours, tasks, budgets on demand. Also would like to improve effective project team communication and collaboration.

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55114: Planning, Deploying and Managing Microsoft® Project Server 2010

The goal of this three-day instructor-led course is to provide students with the knowledge and skills necessary to effectively plan, deploy and manage Microsoft® Project Server 2010.

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55115: Planning, Deploying and Managing Microsoft® Project Server 2013

The goal of this course is to provide participants with the knowledge and skills necessary to effectively plan, deploy and administer Microsoft® Project Server 2013.

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55121 Microsoft Project 2013

This course begins with project management basics and follows with a complete examination of project creation, management, troubleshooting and closure. Finally, sharing project progress and the options available will be discussed.

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55173: Introduction to Microsoft® Word 2016

This course is designed for candidates new to working with Microsoft® Word in Windows. Candidates will learn to create, edit, format, and print Microsoft® Word documents.

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55174: Intermediate Microsoft® Word 2016

In this course, candidates will learn advanced formatting, use Word 2016 drawing tools, create and manage tables, and work with column layouts.

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55175: Advanced Microsoft® Word 2016

In this course, candidates learn advanced techniques, such as working with tables of contents, footnotes, and endnotes, adding comments, tracking changes, comparing and combining documents, creating envelopes and labels, using Mail Merge, and protecting documents.

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55180: Introduction to Microsoft® Project 2016

In this course, participants will spend time getting comfortable with the Project 2016 user interface, including project views and the ribbon. They will also learn to enter, organize, and link tasks, work with resources, create basic reports, and create projects independently. The course allows time to practice fundamental basic skills essential for efficient use of this program.

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55181: Digging Deeper into Microsoft® Project 2016

This course takes an in-depth approach to key features of Project 2016 including task entry and linking, resource and resource management, and examining and updating projects. Participants will learn to efficiently manage projects, create master projects and sub-projects, create and customize visual reports, work with resource pools, and learn about costing.

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55205: Mastering Microsoft® Project 2016

This course is intended for individuals who are interested in expanding their knowledge base and technical skills about Microsoft® Project. The course begins with the basic concepts and leads students through all the functions they’ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.

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Basic Inventory Management

This course contains a logistics approach to inventory management — from the warehouse through the distribution system, from the supplier to the customer. Written for managers, it outlines objectives and performance measures pertaining to customer service, inventory investment, and operational efficiency. Factors affecting inventory are fully discussed and warehouse environments are fully explored, including types and objectives, packaging, material handling, and costs involved.

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Business Analysis Fundamentals

This course provides participants with the skills needed to help business clients articulate their needs and wants, to document those wants and needs clearly, concisely, and completely, and to learn a repeatable process for verifying that those requirements are included in the final solution. By grasping these core Business Analyst (BA) skills, BAs can contribute significantly to successful projects and the products they create.

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Communication Skills for Leaders

This course is designed to help acquaint you with the art of communicating. You will learn to understand the importance of interpersonal skills in becoming a leader, be able to convey believability by keeping verbal, vocal, and visual communications consistent, practice the nine behavioural skills of interpersonal communication, and change your habits to improve interpersonal effectiveness. This content is applicable whether you are currently in a leadership role or hope to be a leader in the future.

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Crystal Reports 2011: Level 1

You will connect to a database to extract data and present it as a report.

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Crystal Reports 2011: Level 2

You will create complex reports using Crystal Reports' tools.

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Customer Service

Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.

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Effective Business Writing

Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

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Effective Management

The world of business is increasingly becoming centred about the interaction of different teams, both within and outside the organization. The success of a team within a company is often directly linked to the ability of a manager to lead and manage the team effectively. In order to perform the job well, the manager must understand the different roles of everyone involved in the team, and be trained in developing the capabilities of all team members and addressing issues as soon as they surface. This course will help you gain an understanding of the basic fundamentals of becoming an effective manager for your team.

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Effective Time Management

In this course, you will acquire day-to-day time-management tools that will help you more effectively use your time so you can direct your energy towards fulfilling your short- and long-term professional and personal goals. Effective time managers enjoy the satisfaction of directing their talents and energy towards productive, goal-centered activities. By identifying effective time management and organizational skills, you too can use your time and energy efficiently, focusing your efforts on the activities that will help you reach your goals

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Ethics in Business: Manage with Authority & Fairness

This course is essential to maintaining a successful and productive work environment. Whether you are facing issues about relationships, discipline, safety or performance, learn how to identify and assess ethical dilemmas and formulate the best strategies for addressing them.

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Grammar Essentials

You learned the rules of grammar in school, but now you would like to refresh and refine your grammar usage for your professional life. You need to articulate your ideas clearly and succinctly in written communications and present yourself in a professional manner. In this course, you will review the rules of grammar, identify common grammar errors, and refine your business writing style

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Microsoft Office Excel 2016: Part 1

This course aims to provide attendees with a foundation for Excel knowledge and skills, which they can build upon to eventually become an expert in data manipulation. Excel can help persons organize, calculate, analyse, revise, update, and present their data in ways that will help the decision makers to steer the organization in the right direction.

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Microsoft Office Excel 2016: Part 2

This course builds upon the foundational knowledge presented in the Microsoft Office Excel 2016: Part 1 course. It will help start participants down the road to creating advanced workbooks and worksheets that can help deepen their understanding of organizational intelligence. Persons need to be able to extract actionable organizational intelligence from their raw data. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.

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Microsoft Office Excel 2016: Part 3

This course builds off of the foundation and intermediate knowledge presented in the Microsoft Office Excel 2016: Part 1 and Part 2 courses to help you get the most out of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips.

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Microsoft Office Excel 2019: Part 1

Microsoft® Office Excel® can help persons organize, calculate, analyze, revise, update, and present their data in ways that will help the decision makers in their organization steer them in the right direction. It will also make these tasks much easier for persons to accomplish, and in much less time, than if they had used traditional pen-and-paper methods or non-specialized software. This course aims to provide participants with a foundation for Excel knowledge and skills, which they can build upon to eventually become an expert in data manipulation.

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Microsoft Office Excel 2019: Part 2

This course builds upon the foundational knowledge presented in the Microsoft® Office Excel® 2019: Part 1 course. It will also help participants start down the road to creating advanced workbooks and worksheets that can help deepen their understanding of organizational intelligence. The ability to analyse massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.

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Microsoft Office Excel 2019: Part 3

This course builds upon the foundational and intermediate knowledge presented in the previous two level courses to help attendees get the most of their Excel® experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you'll be able to focus on getting the answers you need from the vast amounts of data your organization generates.

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Microsoft Office Excel: Dashboards and Reports

This course is designed to familiarise existing users of Microsoft® Excel® in the building of dashboards that can be used to create compelling Excel reports. It provides participants with in-depth coverage of the necessary individual functions and tools. It will walk attendees through the most effective ways to present and report data as well as cover the fundamental knowledge and skills needed to create dashboards and interactive controls. Through this training, participants will go from reporting data with simple tables full of dull numbers to presenting key information using high-impact, meaningful reports and dashboards that will wow management both visually and substantively.

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Microsoft Office Excel: Data Analysis with PivotTables

Advances in technology have made it possible to store ever increasing amounts of data. Along with this, the need to analyse that data and gain actionable insight is greater than ever. You already have experience working with Excel® and creating basic PivotTables to summarize data. But, Excel® is capable of doing much more. Being able to harness the power of advanced PivotTable features and create PivotCharts will help you to gain a competitive edge. You will not only be able to summarize data for you to analyse, but also organize the data in a way that can be meaningfully presented to others. This leads to data-driven business decisions that have a better chance of success for everyone involved.

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Microsoft Office Excel: Data Analysis with Power Pivot

We are now living in the age of big data. Data is being collected all the time and for increasingly detailed transactions. This can lead to an overwhelming amount of data, which brings about a need for people who can analyse large amounts of data quickly. Fortunately, Excel® provides Power Pivot to help users organize, manipulate, and report on their data in the best way possible. Since a tool is only as good as the person using it, it is important to gain a solid understanding of Power Pivot to maximize your effectiveness when analysing data.

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Microsoft Office Excel: Part 4

This course will help participants learn about the advanced features of Microsoft® Excel® to attain proficiency as an Excel power user.

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Microsoft Office Outlook 2016: Part 1 (Desktop/Office 365)

In this course, you will use Outlook® to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style. This course is the first in a series of two Microsoft® Office Outlook 2016 courses. It will provide you with the basic skills you need to start using Outlook 2016 to manage your email communications, contact information, calendar events, tasks, and notes.

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Microsoft Office Outlook 2019: Part 1

In this course, participants will use Outlook® to send, receive, and manage email messages, manage their contact information, schedule appointments and meetings, create tasks and notes for themselves, and customize the Outlook interface to suit their working style. This course is the first in a series of two Microsoft® Office Outlook 2019 courses. It will provide participants with the basic skills they need to start using Outlook 2019 to manage their email communications, contact information, calendar events, tasks, and notes.

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Microsoft Office Outlook 2019: Part 2

In this course, participants will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to their Outlook items. In short, participants will work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system. This course builds upon the foundational knowledge presented in the Microsoft® Office Outlook® 2019: Part 1 course and will help participants customize a communication system well-suited to their work style.

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Microsoft Office PowerPoint 2016: Part 1 (Desktop/Office 365)

When persons are asked to present important information so that the audience's focus is grabbed and maintained, Microsoft Office PowerPoint 2016 is the tool to use. Gone are the days of flip charts or drawing on a whiteboard to illustrate your point. Today's audiences are tech-savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within PowerPoint 2016, participants will gain the ability to organize their content, enhance it with high-impact visuals, and deliver it with a punch. In this course, participants will use PowerPoint 2016 to begin creating engaging, dynamic multimedia presentations.

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Microsoft Office PowerPoint 2016: Part 2

Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it. Oh, and by the way, you need to make it interesting, informative, and memorable. So, how do you do it? By using Microsoft Office PowerPoint 2016 robust set of tools which can help you deliver content in nearly any situation while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd but also don't consume all your available time.

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Microsoft Office Word 2013 Part 3

Microsoft® Word 2013 enables you to do more than simple word processing. It can be used to collaborate on complicated documents and manage how the documents are accessed and distributed. Advanced features of Word 2013 enable you to revise, manage, and secure your business documents.

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Microsoft Office Word 2016: Part 1 (Desktop/Office 365)

Microsoft Word 2016 is designed to help persons move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, participants will learn how to use Word 2016 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

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Microsoft Office Word 2016: Part 2

After you master the basics of using Microsoft Word 2016, you're ready to move on to tackling the more advanced features. These features enable persons to create complex and professional documents with a consistent look and feel. They also enable you to automate tedious tasks such as preparing a letter to send to every customer of your organization. This course will introduce participants to these advanced features as well as help them master the techniques for implementing them.

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Microsoft Office Word 2016: Part 3

Microsoft Word 2016 enables you to do far more than simple word processing. This includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features, and tools to automate document production.

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Microsoft Office Word 2019 Part 1

Microsoft Word 2019 is designed to help persons move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make work easy, and even fun. In this course, participants will learn how to use Word 2019 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

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Microsoft Office Word 2019 Part 2

After candidates master the basics of creating, editing, and printing Microsoft® Word documents, they're ready to move on to tackling the more advanced features. In this course, participants will work with features such as formats, styles, and templates to create professional documents with a consistent look and feel. They will add visual interest to their documents by using the tables and charts features. Quick Parts and templates provide efficiency and consistency when adding content, and long complex documents can be simplified and managed in Master Documents. Finally, participants will use the mail merge feature to automate sending individual letters to customers. Participants should note that mastering these techniques will help make them a valued employee in your organization.

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Microsoft Office Word 2019 Part 3

Microsoft® Word enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features, and tools to automate document production.

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Microsoft Project 2010 Level 1

Participants will create and manage a project schedule using Microsoft® Project 2010.

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Microsoft Project 2010 Level 2

Participants will manage and customize project plans during the implementation stage of a project.

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Microsoft Project 2013 Part 1

This course is designed to familiarise you with the basic features and functions of Microsoft® Project Professional 2013 so that you can use it effectively and efficiently in a real-world environment. It covers the critical knowledge and skills a project manager needs to create a project plan with Project 2013 during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Project 2013 and share it with your supervisor (and others) for review and approval.

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Microsoft Project 2013 Part 2

This course is designed to familiarise you with the advanced features and functions of Microsoft® Project Professional 2013 so that you can use it effectively and efficiently in a real-world environment. It covers the advanced knowledge and skills a project manager needs to update a project plan in Project 2013 during the execution, monitoring, and controlling phases of a project. In other words, once your project plan is approved by the project sponsor, this course will enable you to manage the project so that it is completed on time, within budget, and according to scope. Each lesson in this course is built around the executing, monitoring, and controlling tasks that can be accomplished using the advanced commands found on one of these Project 2013 tabs: PROJECT, TASK, VIEW, or REPORT. This will enable you to become a "power user" and leverage the full potential of the application.

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Microsoft Project 2016 Part 1

Welcome to Microsoft® Project 2016: Part 1. This course is designed to familiarize you with the basic features and functions of Microsoft Project Professional 2016 so you can use it effectively and efficiently in a real-world environment. This course covers the critical knowledge and skills a project manager needs to create a project plan with Project 2016 during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Project 2016 and share it with your supervisor (and others) for review and approval.

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Microsoft Project 2016 Part 2

Welcome to Microsoft® Project 2016: Part 2. This course is designed to familiarize you with the advanced features and functions of Microsoft Project Professional 2016 so that you can use it effectively and efficiently in a real-world environment. In Microsoft Project 2016: Part 1, you learned the basic features of Microsoft Project 2016 during the planning phase of a project. Microsoft Project 2016: Part 2 covers the advanced knowledge and skills a project manager needs to update a project plan in Project 2016 during the execution, monitoring, and controlling phases of a project. In other words, once your project plan is approved by the project sponsor, this course will enable you to manage the project so that it is completed on time, within budget, and according to scope.

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Microsoft Visio 2010 Level 1

Attendees will learn how to design and manage basic diagrams, workflow, and flowcharts.

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Microsoft Visio 2010 Level 2

Attendees will learn how to create custom elements and a custom template, represent external data as a drawing, and share their work with others.

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Microsoft Visio 2013 Part 1

In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft® Visio® provides you with an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes. By following the exercises in this course, participants will create visually engaging diagrams, maps, and drawings, using graphical elements to make information easier to comprehend.

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Microsoft Visio 2013 Part 2

Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures—anything that can be represented by shapes connected by lines. Most importantly, these shapes can be rearranged with corresponding lines remaining intact. Microsoft® Visio® has improved over the years as features common to Microsoft® Office applications have been added. Today, Microsoft® Visio® is well integrated with other members of the Office family as well as Microsoft's cloud-based services. This greatly enriches the sharing and publishing of Visio® drawings. In this course, participants will learn about more advanced features—making them a more efficient and effective Visio® user.

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Microsoft Visio 2016 Part 1

In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft® Visio® provides you with an intuitive, customizable tool that easily creates professional-looking visual products by using its extensive gallery of shapes. By following the exercises in this course, participants will create visually engaging diagrams, maps, and drawings, using graphical elements to make information easier to comprehend.

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Microsoft Visio 2016: Part 2

Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures—anything that can be represented by shapes connected by lines. Most importantly, these shapes can be rearranged and the corresponding lines remain intact. Microsoft Visio is well integrated with other members of the Office family as well as Microsoft's cloud-based services. This greatly enriches the sharing and publishing of Visio drawings. In this course, participants will learn about more advanced features—making participants more efficient and effective Visio users.

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Microsoft® Office Excel® 2010: Level 1

Course Description You will create and edit basic Microsoft® Office Excel® 2010 worksheets and workbooks. Target Student This course is designed for students who desire to gain the necessary skills to create, edit, format, and print basic Microsoft® Office Excel® 2010 worksheets.

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Microsoft® Office Excel® 2010: Level 2

You will use advanced formulas and work with various tools to analyze data in spreadsheets. You will also organize table data, present data as charts, and enhance the look and appeal of workbooks by adding graphical objects.

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Microsoft® Office Excel® 2010: Level 3

You will automate some common Excel® tasks, apply advanced analysis techniques to more complex data sets, troubleshoot errors, collaborate on worksheets, and share Excel® data with other applications.

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Microsoft® Office Excel® 2013: Part 1

Excel® can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. Of course, knowing exactly how to ask Excel® the questions that you need answered, which questions you can even ask, and how to interpret the answers Excel® gives is necessary before you can even begin to embark on the journey ahead. This course aims to provide you with the foundational Excel® knowledge and skills necessary to begin that journey.

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Microsoft® Office Excel® 2013: Part 2

This course builds upon the foundational knowledge presented in the Microsoft® Office Excel® 2013: Part 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.

Read More

Microsoft® Office Excel® 2013: Part 3

This course builds off of the foundational and intermediate knowledge presented in the Microsoft® Office Excel® 2013: Part 1 and Part 2 courses to help you get the most of your Excel® experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel® right at your fingertips. The more you learn about how to get Excel® to do the hard work for you, the more you'll be able to focus on getting the answers you need from the vast amounts of data your organization generates.

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Microsoft® Office Outlook® 2010: Level 1

You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.

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Microsoft® Office Outlook® 2010: Level 2

You will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.

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Microsoft® Office Outlook® 2013: Part 1

In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.

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Microsoft® Office Outlook® 2013: Part 2

In this course, you will explore the advanced features provided with the Outlook® interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook® data files to save and back up your important information.

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Microsoft® Office Outlook® 2016: Part 2

In this course, you will customize command sets, configure email accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook® is a leading personal management system.

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Microsoft® Office PowerPoint® 2010: Level 1

You will explore the PowerPoint environment and create a presentation. You will format text on slides to enhance clarity. To enhance the visual appeal, you will add graphical objects to a presentation and modify them. You will also add tables and charts to a presentation to present data in a structured form. You will then finalize a presentation to deliver it.

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Microsoft® Office PowerPoint® 2010: Level 2

You will enhance your presentation by using features that will transform it into a powerful means of communication. You will customize the PowerPoint interface to suit your requirements and use features to create dynamic and visually appealing presentations. You will then finalize a presentation and secure it to authenticate its validity.

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Microsoft® Office PowerPoint® 2013: Part 1

Today's audiences are tech savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within Microsoft® Office PowerPoint® 2013, you will gain the ability to organize your content, enhance it with high-impact visuals, and deliver it with a punch. In this course, you will use PowerPoint® 2013 to begin creating engaging, dynamic multimedia presentations.

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Microsoft® Office PowerPoint® 2013: Part 2

Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it. Oh, and by the way, you need to make it interesting, informative, and memorable. So, how do you do it? Without the help of a robust set of tools, it would be nearly impossible. But, PowerPoint® 2013 provides you with a variety of such tools that can help you deliver content in nearly any situation, while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd, but also don't consume all of your available time.

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Microsoft® Office Word 2010: Level 1

This course is designed for students who wish to learn the basic operations of the Microsoft® Word to perform their day-to-day responsibilities, and who want to use the application to be more productive in their work. It provides the fundamental knowledge and techniques needed to advance to using more complex Word features such as protecting your documents and usage of ligatures.

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Microsoft® Office Word 2010: Level 2

This course is designed for persons who are able to create and modify standard business documents in Microsoft® Word 2010, but need to know how to create or modify complex business documents and customized Word efficiency tools. It also aims to assist persons preparing for the Microsoft® Office Specialist exams for Microsoft® Word 2010.

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Microsoft® Office Word 2010: Level 3

This course is designed for persons who want to gain skills necessary to manage lengthy documents, collaborate with others, and secure documents.

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Microsoft® Office Word 2013: Part 1

Microsoft® Word 2013 is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, you'll learn how to use Word 2013 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

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Microsoft® Office Word 2013: Part 2

Word can be used to create complex documents that are nearly as complicated as those created using a desktop publishing application. Using Word, you can control how the text flows between paragraphs and pages, you can link a story on page one to the rest of the story later in the document, and you can add graphics and specify how the text and graphic appear together on the page.

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Techniques and Practices of Project Management

This Course will equip participants with the skills required to immediately start setting priorities, controlling budget and reporting on project results. It will help participants to better define and understand Project Management; Project Lifecycles and Stakeholders; Project Process Groups and Initiating a Project; Project Planning and how these are applied in the real world. In this course, participants will also be exposed to other critical areas such as Risk Management, Quality Management and Procurement Management. They will also get hands-on experience in the use of Microsoft Project software.

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