Business Skills Courses


10994: Data Analysis Fundamentals Using Excel

The main purpose of this course is to give participants the ability to add analysis capabilities to Excel® spreadsheets. It also provides participants with a foundation to learn about more advanced data analytics with Excel or Power BI®.

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20778: Analysing Data with Power BI

This course provides participants with the knowledge and skills to analyse data with Power BI®.

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20779: Analysing Data with Excel

The main purpose of the course is to give participants the ability to add BI techniques to Excel® data analysis. The course goes beyond the capabilities of tables and charts and uses Pivot Charts, the Excel Data Model, and Power BI®.

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50433: PowerPivot for End-Users

This course will teach participants how to use PowerPivot to access data sources, create relationships, use the PowerPivot DAX expressions and generate and format reports. They will also explore how PowerPivot workbooks can be integrated with SharePoint®.

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55034: Project Server 2013 Inside Out

This course will show participants how to work with Microsoft® Project Server 2013. Participants will also create and manage projects and schedules, resources, tasks and timesheets with Project Web App. As well as create and configure Business Intelligence for customized project reporting and how-to backup and restore and troubleshoot Project Server 2013.

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55054: Mastering Microsoft Project 2013

This course is intended for individuals who are interested in expanding their knowledge base and technical skills about Microsoft® Project. The course begins with the basic concepts and leads students through all the functions they’ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.

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55077: Project Server 2013 Development

This course will show participants how to develop applications using the various APIs available in Project Server including Project Server Interface (PSI), .NET Client-Side Object Model, JavaScript Object Model and REST. In addition, participants will learn how to extend on-premise Project Server installs via web parts, local and remote event handlers, Apps via the new App Model and workflows.

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55097: Managing Projects Using Microsoft Project Server 2010

This course provides participants with the knowledge and skills necessary to effectively manage projects using Microsoft® Project Server 2010.

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55107: Managing Projects with Project Server 2013

This course is intended for project team member or project managers who build an easy-to-maintain and reusable work schedule for team members and partners. Managing task status and evaluate the work schedule in terms of time, man-hours, tasks, budgets on demand. Also would like to improve effective project team communication and collaboration.

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55114: Planning, Deploying and Managing Microsoft® Project Server 2010

The goal of this three-day instructor-led course is to provide students with the knowledge and skills necessary to effectively plan, deploy and manage Microsoft® Project Server 2010.

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55115: Planning, Deploying and Managing Microsoft® Project Server 2013

The goal of this course is to provide participants with the knowledge and skills necessary to effectively plan, deploy and administer Microsoft® Project Server 2013.

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55121: Microsoft Project 2013

This course begins with project management basics and follows with a complete examination of project creation, management, troubleshooting and closure. Finally, sharing project progress and the options available will be discussed.

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55163: Preparing Your Data for Power BI

This course is designed to introduce participants to the SQL Business Intelligence Semantic Model (BISM) Tabular model, data modelling, and DAX.

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55164: Quick Powerful Graphics with Power View, PowerPivot, Power Query, Power Map and Power BI

This course teaches participants how to combine the functionality of Power View, PowerPivot, Power Query, and Power BI® into graphs, charts, KPIs, reports, and other visualizations for use in their business.

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55173: Introduction to Microsoft Word 2016

This course is designed for participants new to working with Microsoft® Word in Windows®. Participants will learn to create, edit, format, and print Microsoft Word documents.

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55174: Intermediate Microsoft Word 2016

In this course, participants will learn advanced formatting, use Microsoft® Word 2016 drawing tools, create and manage tables, and work with column layouts.

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55175: Advanced Microsoft Word 2016

In this course, participants will learn advanced techniques, such as working with tables of contents, footnotes, and endnotes, adding comments, tracking changes, comparing and combining documents, creating envelopes and labels, using Mail Merge, and protecting Microsoft® Word documents.

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55180: Introduction to Microsoft® Project 2016

In this course, participants will spend time getting comfortable with the Project 2016 user interface, including project views and the ribbon. They will also learn to enter, organize, and link tasks, work with resources, create basic reports, and create projects independently. The course allows time to practice fundamental basic skills essential for efficient use of this program.

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55181: Digging Deeper into Microsoft® Project 2016

This course takes an in-depth approach to key features of Project 2016 including task entry and linking, resource and resource management, and examining and updating projects. Participants will learn to efficiently manage projects, create master projects and sub-projects, create and customize visual reports, work with resource pools, and learn about costing.

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55205: Mastering Microsoft Project 2016

This course is intended for individuals who are interested in expanding their knowledge base and technical skills about Microsoft® Project. The course begins with the basic concepts and leads students through all the functions they’ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.

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55283: Microsoft Office 365 Power User

This course is designed to help power users and end-users make the most of the Microsoft® Office 365® apps. It will teach participants how to collaborate across the business and understand when to use which of the Office 365 apps. This will help maximize your business adoption of Office 365 which is also known as Microsoft 365®.

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55288: Introduction to Microsoft Project 2019

In this course, participants will spend time getting comfortable with the Microsoft® Project 2019 or Project 365 user interface, including project views and the ribbon. They will learn to enter, organize, and link tasks, work with resources, create basic reports, and create projects independently. The course also allows time to practise fundamental basic skills essential for efficient use of this program.

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55289: Digging Deeper in Microsoft Project 2019

This course takes an in-depth approach to key features of Microsoft® Project 2019 or Project 365. These features include task entry and linking, resource and resource management, and examining and updating projects. Participants will learn to efficiently manage projects, create master projects and sub-projects, create and customize visual reports, work with resource pools, and analyze project costs.

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Advanced Social Media

This course teaches participants the advanced methods of Social Media Management. They will learn about strategy and paid advertising techniques, and how to master the various social media platforms. At the end of the course, participants will be able to monetize their business profiles.

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Basics of Inventory Management

This course will teach participants a logistics approach to inventory management – from the warehouse through the distribution system, from the supplier to the customer. The course outlines objectives and performance measures pertaining to customer service, inventory investment, and operational efficiency. Factors affecting inventory are fully discussed while warehouse environments are fully explored, including types and objectives, packaging, material handling, and costs involved.

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Beginning Social Media

This course teaches participants the basics of Social Media Management. They will learn how to identify their target markets, clarify which platforms their audience uses and tailor their message to fit their needs. At the end of this course, participants will be able to manage their own personal or business profiles.

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Business Analysis Fundamentals

Whether or not your title is "Business Analyst", business analysis (BA) work is expected from project managers, quality assurance professionals, and pretty much everyone in the organization. It is a complex and broad discipline! This course outlines the critical tasks included in the business analysis profession, along with definitions and examples of the various requirements types. It will also cover key analysis techniques for eliciting, analyzing and presenting requirements.

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Communication Skills for Leaders

This course is designed to help acquaint you with the art of communicating. You will learn to understand the importance of interpersonal skills in becoming a leader, be able to convey believability by keeping verbal, vocal, and visual communications consistent, practice the nine behavioural skills of interpersonal communication, and change your habits to improve interpersonal effectiveness. This content is applicable whether you are currently in a leadership role or hope to be a leader in the future.

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CompTIA Project+

Project managers are always under severe pressure to complete projects on time and within budget. However, most projects fail to meet these demands and as a result, many projects are terminated early. Successful project management requires knowledge and experience. This course is designed to provide participants with the skills needed to be a successful project manager in today's rapidly changing world. Thus, participants will apply recognized practices of project management and understand a project’s life cycle, roles, and skills necessary to effectively initiate, plan, execute, monitor, control and close a project. Additionally, this course can be a significant part of a participants’ preparation for the CompTIA® Project+ certification exam. The skills and knowledge participants gain in this course will help them avoid making costly mistakes and increase their competitive edge in the project management profession.

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Configuring and Collaborating with Microsoft Teams

This course builds on the foundational knowledge of the Microsoft® Office 365® online apps. It introduces the desktop, online and mobile versions of the Microsoft Teams™ application to participants. Participants will learn how to collaborate on shared files and conduct online meetings.

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Crystal Reports 2011: Level 1

Participants will connect to a database to extract data and present it as a report using Crystal Reports® 2011.

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Crystal Reports 2011: Level 2

Participants will create complex reports using Crystal Reports® tools.

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Crystal Reports 2016: Part 1

Organizations use reporting tools to access data sources and generate customized reports. Crystal Reports® 2016 enhances report building and report processing techniques with a variety of features that add value to a presentation. In this course, participants will create a basic report by connecting to a database and modifying the report's presentation.

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Crystal Reports 2016: Part 2

In this course, participants will create complex reports and data sources using the tools in Crystal Reports® 2016. They will not only create more sophisticated reports including subreports, cross-tabs and running totals but will also increase the speed and efficiency of their reports by using SQL queries.

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Customer Service

Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.

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DA-100T00: Analysing Data with Power BI

This course will discuss the various methods and best practices that are in line with business and technical requirements for modelling, visualizing and analysing data with Microsoft® Power BI®. The course will also show participants how to access and process data from a range of data sources including both relational and non-relational data. This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups. The course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution. Finally, this course will show participants how to build paginated reports within the Power BI service and publish them to a workspace for inclusion within Power BI.

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Data Analysis and Visualization with Microsoft Excel

Analysing data to find issues, insights, and opportunities is now a critical part of many job roles. Beyond the analysis, data analysts in all job roles must be able to effectively present and communicate their findings in visually compelling ways. Microsoft® Excel® is designed for this purpose. This course will show participants how to use Excel to connect to a wide range of data sources, perform robust data analysis, and create diverse and robust data-backed visualizations to show insights and trends, and create reports. At the end of this course, these capabilities will enable participants to turn data into thoughtful action.

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Effective Business Writing

Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

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Effective Management

The world of business is increasingly becoming centred about the interaction of different teams, both within and outside the organization. The success of a team within a company is often directly linked to the ability of a manager to lead and manage the team effectively. In order to perform the job well, the manager must understand the different roles of everyone involved in the team, and be trained in developing the capabilities of all team members and addressing issues as soon as they surface. This course will help you gain an understanding of the basic fundamentals of becoming an effective manager for your team.

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Effective Time Management

In this course, you will acquire day-to-day time-management tools that will help you more effectively use your time so you can direct your energy towards fulfilling your short- and long-term professional and personal goals. Effective time managers enjoy the satisfaction of directing their talents and energy towards productive, goal-centered activities. By identifying effective time management and organizational skills, you too can use your time and energy efficiently, focusing your efforts on the activities that will help you reach your goals

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Ethics in Business: Manage with Authority & Fairness

This course is essential to maintaining a successful and productive work environment. Whether you are facing issues about relationships, discipline, safety or performance, learn how to identify and assess ethical dilemmas and formulate the best strategies for addressing them.

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Grammar Essentials

You learned the rules of grammar in school, but now you would like to refresh and refine your grammar usage for your professional life. You need to articulate your ideas clearly and succinctly in written communications and present yourself in a professional manner. In this course, you will review the rules of grammar, identify common grammar errors, and refine your business writing style

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Graphic Design Advance

This course provides a practical and interactive training experience in the creation of professional graphics with a focus on Graphics Illustration. The course provides participants with the basics of working with design system and software, including but not limited to; elements and principles of design, other areas such as artboard control, perfecting image transformations, manipulating text and techniques involved in scaling projects.

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Graphic Design Level 1

This course provides practical training in creating professional graphic designs. The areas covered include principles and elements of design, colour theory, working with text, working with cameras and scanners, exporting files and the different file types. The course is an important step towards furthering studies in the field of Computer Graphics.

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Microsoft Excel for Office 365: Dashboards

With the tremendous amount of available data, the ability to make sense of it continues to be an ongoing challenge. This course introduces the basics of data analysis and how to use Microsoft® Excel® to create informative dashboards. This allows participants to be able to extract actionable organizational intelligence from their raw data and present it in a visually compelling format that enables decision-makers to view key trends and gain insights.

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Microsoft Office 365 Online (with Teams for the Desktop)

Using the Office 365™ suite of productivity apps, users can easily communicate and collaborate through Microsoft® Outlook® mail and Teams™ messaging and meeting functionality. Additionally, the Microsoft SharePoint® team site provides a central storage location for accessing and modifying shared documents. This course is an introduction to Microsoft Office 365 with Teams in a cloud-based environment. Also, it introduces working with shared documents in the familiar Office 365 online apps—Word, PowerPoint®, and Excel®—as an alternative to installing the Microsoft Office desktop applications. Lastly, it will introduce several productivity apps including Yammer™, Planner, and Delve® that can be used by teams for communication and collaboration.

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Microsoft Office 365 Online Productivity Apps

This course builds on the foundational knowledge of the Microsoft® Office 365® online apps and takes a deeper look at specific apps beyond Microsoft Word, Excel®, and PowerPoint®. Knowing that productivity often begins with assembling the right people, this course starts by introducing participants to the Teams app which is used to collaborate on shared files and conduct online meetings. Next, they are introduced to the other apps available such as Planner, Forms, Stream, Sway and Flow. For those interested in the Power BI® and PowerApps® features, a brief overview of these apps is shown to the participants.

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Microsoft Office Excel 2010: Part 1

Microsoft® Excel® has the power to help persons organize, calculate, analyze, revise, update, and present their data in ways that will help the decision-makers in their organization to steer the company in the right direction. To do this, first, one needs to know exactly how to ask Excel the questions that need to be answered, which questions to ask and how to interpret the answers Excel gives. Beyond that, this course aims to provide participants with the foundational knowledge and skills necessary to make data easier to read, interpret, and present to others.

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Microsoft Office Excel 2010: Part 2

The ability to analyze massive amounts of raw data, extract actionable intelligence from it, and present that information to decision-makers is the cornerstone of a successful organization that can compete at a high level. Microsoft® Excel® enables knowledgeable users to excel in these tasks. This is exactly what this course aims to help participants with. It also builds upon the foundational knowledge presented in the previous level course as well as help participants start down the road to creating advanced workbooks and worksheets that can help deepen their organizational intelligence.

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Microsoft Office Excel 2010: Part 3

This course aims to help participants use Microsoft® Excel® to do more for them. There is no wasting time scouring over workbooks to resolve issues or performing repetitive, monotonous tasks. They can focus on what is important: staying ahead of the competition. This course builds off of the foundational and intermediate knowledge presented in the previous two-level courses so that participants can get the most out of their Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at their fingertips. The more participants learn about how to use Excel to do the hard work for them, the more they'll be able to focus on getting the answers they need from the vast amounts of data their organization generates.

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Microsoft Office Excel 2013: Part 1

Excel® can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision-makers in your organization steer you in the right direction. Of course, knowing exactly how to ask Excel the questions that you need answered, which questions you can even ask, and how to interpret the answers Excel gives is necessary before you can even begin to embark on the journey ahead. This course aims to provide you with the foundational Excel knowledge and skills necessary to begin that journey.

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Microsoft Office Excel 2013: Part 2

This course builds upon the foundational knowledge presented in the Microsoft® Office Excel® 2013: Part 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.

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Microsoft Office Excel 2013: Part 3

This course builds off of the foundational and intermediate knowledge presented in the Microsoft® Office Excel® 2013: Part 1 and Part 2 courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you'll be able to focus on getting the answers you need from the vast amounts of data your organization generates.

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Microsoft Office Excel 2016: Part 1 (Desktop/Office 365)

This course aims to provide attendees with a foundation for Excel knowledge and skills, which they can build upon to eventually become an expert in data manipulation. Excel can help persons organize, calculate, analyse, revise, update, and present their data in ways that will help the decision makers to steer the organization in the right direction.

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Microsoft Office Excel 2016: Part 2

This course builds upon the foundational knowledge presented in the Microsoft Office Excel 2016: Part 1 course. It will help start participants down the road to creating advanced workbooks and worksheets that can help deepen their understanding of organizational intelligence. Persons need to be able to extract actionable organizational intelligence from their raw data. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.

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Microsoft Office Excel 2016: Part 3

This course builds off of the foundation and intermediate knowledge presented in the Microsoft Office Excel 2016: Part 1 and Part 2 courses to help you get the most out of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips.

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Microsoft Office Excel 2019: Part 1

Microsoft® Office Excel® can help persons organize, calculate, analyze, revise, update, and present their data in ways that will help the decision makers in their organization steer them in the right direction. It will also make these tasks much easier for persons to accomplish, and in much less time, than if they had used traditional pen-and-paper methods or non-specialized software. This course aims to provide participants with a foundation for Excel knowledge and skills, which they can build upon to eventually become an expert in data manipulation.

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Microsoft Office Excel 2019: Part 2

This course builds upon the foundational knowledge presented in the Microsoft® Office Excel® 2019: Part 1 course. It will also help participants start down the road to creating advanced workbooks and worksheets that can help deepen their understanding of organizational intelligence. The ability to analyse massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.

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Microsoft Office Excel 2019: Part 3

This course builds upon the foundational and intermediate knowledge presented in the previous two level courses to help attendees get the most of their Excel® experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you'll be able to focus on getting the answers you need from the vast amounts of data your organization generates.

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Microsoft Office Excel: Dashboards and Reports

This course is designed to familiarise existing users of Microsoft® Excel® in the building of dashboards that can be used to create compelling Excel reports. It provides participants with in-depth coverage of the necessary individual functions and tools. It will walk attendees through the most effective ways to present and report data as well as cover the fundamental knowledge and skills needed to create dashboards and interactive controls. Through this training, participants will go from reporting data with simple tables full of dull numbers to presenting key information using high-impact, meaningful reports and dashboards that will wow management both visually and substantively.

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Microsoft Office Excel: Data Analysis with PivotTables

Advances in technology have made it possible to store ever increasing amounts of data. Along with this, the need to analyse that data and gain actionable insight is greater than ever. You already have experience working with Excel® and creating basic PivotTables to summarize data. But, Excel® is capable of doing much more. Being able to harness the power of advanced PivotTable features and create PivotCharts will help you to gain a competitive edge. You will not only be able to summarize data for you to analyse, but also organize the data in a way that can be meaningfully presented to others. This leads to data-driven business decisions that have a better chance of success for everyone involved.

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Microsoft Office Excel: Data Analysis with Power Pivot

We are now living in the age of big data. Data is being collected all the time and for increasingly detailed transactions. This can lead to an overwhelming amount of data, which brings about a need for people who can analyse large amounts of data quickly. Fortunately, Excel® provides Power Pivot to help users organize, manipulate, and report on their data in the best way possible. Since a tool is only as good as the person using it, it is important to gain a solid understanding of Power Pivot to maximize your effectiveness when analysing data.

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Microsoft Office Excel: Part 4

This course will help participants learn about the advanced features of Microsoft® Excel® to attain proficiency as an Excel power user.

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Microsoft Office Outlook 2010: Level 1

You will use Microsoft® Outlook® to compose and send emails, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.

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Microsoft Office Outlook 2010: Level 2

You will customize the Microsoft® Outlook®environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.

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Microsoft Office Outlook 2013: Part 1

In this course, you will explore the Microsoft® Outlook® interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.

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Microsoft Office Outlook 2013: Part 2

In this course, participants will explore the advanced features provided with the Microsoft® Outlook® interface, such as advanced message, calendar, and contacts management. They will use the Tasks and Journal workspaces provided in the application to manage tasks assigned to them and others and to record interactions they will have with their colleagues. Lastly, participants will also share their workspaces with other users and use Outlook data files to save and back up their important information.

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Microsoft Office Outlook 2016: Part 1 (Desktop/Office 365)

In this course, you will use Outlook® to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style. This course is the first in a series of two Microsoft® Office Outlook 2016 courses. It will provide you with the basic skills you need to start using Outlook 2016 to manage your email communications, contact information, calendar events, tasks, and notes.

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Microsoft Office Outlook 2016: Part 2

In this course, you will customize command sets, configure email accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook® is a leading personal management system.

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Microsoft Office Outlook 2019: Part 1

In this course, participants will use Outlook® to send, receive, and manage email messages, manage their contact information, schedule appointments and meetings, create tasks and notes for themselves, and customize the Outlook interface to suit their working style. This course is the first in a series of two Microsoft® Office Outlook 2019 courses. It will provide participants with the basic skills they need to start using Outlook 2019 to manage their email communications, contact information, calendar events, tasks, and notes.

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Microsoft Office Outlook 2019: Part 2

In this course, participants will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to their Outlook items. In short, participants will work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system. This course builds upon the foundational knowledge presented in the Microsoft® Office Outlook® 2019: Part 1 course and will help participants customize a communication system well-suited to their work style.

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Microsoft Office PowerPoint 2010: Level 1

Participants will explore the Microsoft® PowerPoint® environment and create a presentation. They will format text on slides to enhance clarity. To enhance the visual appeal, participants will also add graphical objects to a presentation and modify them. Thirdly, they will also add tables and charts to a presentation to present data in a structured form. Then, participants will finalize a presentation to deliver it.

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Microsoft Office PowerPoint 2010: Level 2

This course teaches participants how to enhance their presentations by using features that will transform it into a powerful means of communication. They will customize the Microsoft® PowerPoint® interface to suit their requirements and use features to create dynamic and visually appealing presentations. Participants will then finalize a presentation and secure it to authenticate its validity.

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Microsoft Office PowerPoint 2013: Part 1

Today's audiences are tech-savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within Microsoft® PowerPoint® 2013, participants will gain the ability to organize their content, enhance it with high-impact visuals, and deliver it with a punch. In this course, participants will use PowerPoint 2013 to begin creating engaging, dynamic multimedia presentations.

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Microsoft Office PowerPoint 2013: Part 2

Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all these variables, a robust set of tools such as Microsoft® PowerPoint® 2013 is needed. It provides the user with a variety of tools that can help them deliver content in nearly any situation while saving time and effort. In this course, participants will be shown how to take advantage of these tools to create interesting, informative, and memorable presentations that will deliver their content, on time, to all audiences, and to only those who need to see it.

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Microsoft Office PowerPoint 2016: Part 1 (Desktop/Office 365)

When persons are asked to present important information so that the audience's focus is grabbed and maintained, Microsoft Office PowerPoint 2016 is the tool to use. Gone are the days of flip charts or drawing on a whiteboard to illustrate your point. Today's audiences are tech-savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within PowerPoint 2016, participants will gain the ability to organize their content, enhance it with high-impact visuals, and deliver it with a punch. In this course, participants will use PowerPoint 2016 to begin creating engaging, dynamic multimedia presentations.

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Microsoft Office PowerPoint 2016: Part 2

Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it. Oh, and by the way, you need to make it interesting, informative, and memorable. So, how do you do it? By using Microsoft Office PowerPoint 2016 robust set of tools which can help you deliver content in nearly any situation while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd but also don't consume all your available time.

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Microsoft Office PowerPoint 2019: Part 1

Today's audiences are tech-savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within Microsoft® PowerPoint® 2019, participants will gain the ability to organize their content, enhance it with high-impact visuals, and deliver it with a punch. In this course, participants will use PowerPoint 2019 to begin creating engaging, dynamic multimedia presentations.

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Microsoft Office PowerPoint 2019: Part 2

Meetings, instruction, training, pitches; these are all a part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. And, some of these presentations include sensitive information that needs to be guarded. Given all these variables, a robust set of tools such as Microsoft® Office PowerPoint® 2019 is needed. It provides the user with a variety of tools that can help them deliver content in nearly any situation while saving time and effort. In this course, participants will be shown how to take advantage of these tools to create interesting, informative, and memorable presentations that will deliver their content, on time, to all audiences, and to only those who need to see it.

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Microsoft Office Word 2010: Level 1

This course is designed for students who wish to learn the basic operations of the Microsoft® Word to perform their day-to-day responsibilities, and who want to use the application to be more productive in their work. It provides the fundamental knowledge and techniques needed to advance to using more complex Word features such as protecting your documents and usage of ligatures.

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Microsoft Office Word 2010: Level 2

This course is designed for persons who are able to create and modify standard business documents in Microsoft® Word 2010 but need to know how to create or modify complex business documents and customized Word efficiency tools. It also aims to assist persons preparing for the Microsoft Office Specialist exams for Microsoft Word 2010.

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Microsoft Office Word 2010: Level 3

This course is designed for persons who want to gain skills necessary to manage lengthy documents, collaborate with others, and secure documents using Microsoft® Word 2010.

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Microsoft Office Word 2013: Part 1

Microsoft® Word 2013 is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, participants will learn how to use Word 2013 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

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Microsoft Office Word 2013: Part 2

Microsoft® Word can be used to create complex documents that are nearly as complicated as those created using a desktop publishing application. Using Word, you can control how the text flows between paragraphs and pages, you can link a story on page one to the rest of the story later in the document, and you can add graphics and specify how the text and graphic appear together on the page.

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Microsoft Office Word 2013: Part 3

Microsoft® Word 2013 enables participants to do more than simple word processing. It can be used to collaborate on complicated documents and manage how the documents are accessed and distributed. Advanced features of Word 2013 enable participants to revise, manage, and secure theirr business documents.

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Microsoft Office Word 2016: Part 1 (Desktop/Office 365)

Microsoft® Word 2016 is designed to help persons move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, participants will learn how to use Word 2016 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

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Microsoft Office Word 2016: Part 2

After you master the basics of using Microsoft® Word 2016, you're ready to move on to tackling the more advanced features. These features enable persons to create complex and professional documents with a consistent look and feel. They also enable you to automate tedious tasks such as preparing a letter to send to every customer of your organization. This course will introduce participants to these advanced features as well as help them master the techniques for implementing them.

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Microsoft Office Word 2016: Part 3

Microsoft® Word 2016 enables you to do far more than simple word processing. This includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features, and tools to automate document production.

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Microsoft Office Word 2019: Part 1

Microsoft® Word 2019 is designed to help persons move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make work easy, and even fun. In this course, participants will learn how to use Word 2019 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

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Microsoft Office Word 2019: Part 2

After candidates master the basics of creating, editing, and printing Microsoft® Word documents, they're ready to move on to tackling the more advanced features. In this course, participants will work with features such as formats, styles, and templates to create professional documents with a consistent look and feel. They will add visual interest to their documents by using the tables and charts features. Quick Parts and templates provide efficiency and consistency when adding content, and long complex documents can be simplified and managed in Master Documents. Finally, participants will use the mail merge feature to automate sending individual letters to customers. Participants should note that mastering these techniques will help make them a valued employee in your organization.

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Microsoft Office Word 2019: Part 3

Microsoft® Word enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features, and tools to automate document production.

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Microsoft OneDrive For Business

Microsoft® OneDrive® for Business (formerly SkyDrive Pro) is an amazing cloud storage service that apart from storing, sharing, collaborating and syncing files, also allows users to create their own documents through Office Online. Office Online is the web-based version of some of the Microsoft Office suite of applications such as Word, Excel®, PowerPoint® and OneNote®. In this course, participants will learn how to use both the online web interface and the Desktop sync client. Participants will also learn how to store documents, pictures and other files safely and access them from any device connected to the Internet, including their phones and/or tablets.

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Microsoft OneNote for Windows 10

In this fast-paced digital world, there is an ever-present need to capture ideas, meeting notes, and to-do items. This course provides a way for participants to efficiently create and collect their notes in an electronic notebook. It will introduce them to using Microsoft® OneNote® notebooks to store a wide variety of content in an organized structure, access the content from anywhere, and also share it with others.

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Microsoft Power BI: Data Analysis Practitioner

The creation of data-backed visualizations is a key way data scientists, or any professional, can explore, analyze, and report insights and trends from data. Microsoft® Power BI® software is designed for this purpose. Power BI was built to connect to a wide range of data sources and allows users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Its data connection capabilities and visualization features go far beyond those that can be found in spreadsheets, allowing users to create compelling and interactive worksheets, dashboards, and stories that bring data to life and turn data into thoughtful action. This course teaches attendees how to use Power BI to leverage (“big”) data effectively so that it provides timely insights and a competitive advantage.

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Microsoft Project 2010: Level 1

Participants will create and manage a project schedule using Microsoft® Project 2010.

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Microsoft Project 2010: Level 2

Participants will manage and customize project plans during the implementation stage of a project.

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Microsoft Project 2013: Part 1

This course is designed to familiarise you with the basic features and functions of Microsoft® Project Professional 2013 so that you can use it effectively and efficiently in a real-world environment. It covers the critical knowledge and skills a project manager needs to create a project plan with Project 2013 during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Project 2013 and share it with your supervisor (and others) for review and approval.

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Microsoft Project 2013: Part 2

This course is designed to familiarise you with the advanced features and functions of Microsoft® Project Professional 2013 so that you can use it effectively and efficiently in a real-world environment. It covers the advanced knowledge and skills a project manager needs to update a project plan in Project 2013 during the execution, monitoring, and controlling phases of a project. In other words, once your project plan is approved by the project sponsor, this course will enable you to manage the project so that it is completed on time, within budget, and according to scope. Each lesson in this course is built around the executing, monitoring, and controlling tasks that can be accomplished using the advanced commands found on one of these Project 2013 tabs: PROJECT, TASK, VIEW, or REPORT. This will enable you to become a "power user" and leverage the full potential of the application.

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Microsoft Project 2016: Part 1

Welcome to Microsoft® Project 2016: Part 1. This course is designed to familiarize you with the basic features and functions of Microsoft Project Professional 2016 so you can use it effectively and efficiently in a real-world environment. This course covers the critical knowledge and skills a project manager needs to create a project plan with Project 2016 during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Project 2016 and share it with your supervisor (and others) for review and approval.

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Microsoft Project 2016: Part 2

Welcome to Microsoft® Project 2016: Part 2. This course is designed to familiarize you with the advanced features and functions of Microsoft Project Professional 2016 so that you can use it effectively and efficiently in a real-world environment. In Microsoft Project 2016: Part 1, you learned the basic features of Microsoft Project 2016 during the planning phase of a project. Microsoft Project 2016: Part 2 covers the advanced knowledge and skills a project manager needs to update a project plan in Project 2016 during the execution, monitoring, and controlling phases of a project. In other words, once your project plan is approved by the project sponsor, this course will enable you to manage the project so that it is completed on time, within budget, and according to scope.

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Microsoft Project 2019: Part 1 (On-Premise/ Online Editions)

This course is designed to familiarize participants with the basic features and functions of Microsoft® Project® so that they can use it effectively and efficiently in a real-world environment. It covers the critical knowledge and skills a project manager needs to create a project plan with Project during the planning phase of a project. In other words, this course will enable participants to draft a project plan with Project and share it with their supervisor (and others) for review and approval.

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Microsoft Project 2019: Part 2 (On-Premise/ Online Editions)

This course is designed to familiarize participants with some of the advanced features and functions of Microsoft® Project® so that they can use it effectively and efficiently in a real-world environment. It also covers the advanced knowledge and skills a project manager needs to update a project plan in Project during the execution, monitoring, and controlling phases of a project. In other words, once a project plan is approved by the project sponsor, this course will enable participants to manage the project so that it is completed on time, within budget, and according to scope.

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Microsoft Visio 2010: Level 1

Attendees will learn how to design and manage basic diagrams, workflow, and flowcharts.

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Microsoft Visio 2010: Level 2

Attendees will learn how to create custom elements and a custom template, represent external data as a drawing, and share their work with others.

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Microsoft Visio 2013: Part 1

In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft® Visio® provides you with an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes. By following the exercises in this course, participants will create visually engaging diagrams, maps, and drawings, using graphical elements to make information easier to comprehend.

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Microsoft Visio 2013: Part 2

Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures—anything that can be represented by shapes connected by lines. Most importantly, these shapes can be rearranged with corresponding lines remaining intact. Microsoft® Visio® has improved over the years as features common to Microsoft® Office applications have been added. Today, Microsoft® Visio® is well integrated with other members of the Office family as well as Microsoft's cloud-based services. This greatly enriches the sharing and publishing of Visio® drawings. In this course, participants will learn about more advanced features—making them a more efficient and effective Visio® user.

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Microsoft Visio 2016: Part 1

In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft® Visio® provides you with an intuitive, customizable tool that easily creates professional-looking visual products by using its extensive gallery of shapes. By following the exercises in this course, participants will create visually engaging diagrams, maps, and drawings, using graphical elements to make information easier to comprehend.

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Microsoft Visio 2016: Part 2

Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures—anything that can be represented by shapes connected by lines. Most importantly, these shapes can be rearranged and the corresponding lines remain intact. Microsoft Visio is well integrated with other members of the Office family as well as Microsoft's cloud-based services. This greatly enriches the sharing and publishing of Visio drawings. In this course, participants will learn about more advanced features—making participants more efficient and effective Visio users.

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MS-101T00: Microsoft 365 Mobility and Security

This course covers three central elements of Microsoft® 365 enterprise administration – Microsoft 365 security management, Microsoft 365 compliance management, and Microsoft 365 device management. Participants will learn about Microsoft 365 Security Management, which includes topics such as how to manage security metrics, how to enable Azure® AD Identity Protection, how to configure Microsoft 365 security services and user Microsoft 365 Threat Intelligence. They will then learn about Microsoft 365 Compliance Management, which includes topics such as data retention and data loss prevention solutions in Microsoft 365, archiving and retention in Microsoft 365, implementing and managing data governance, and managing search and investigations. Lastly, this course will conclude with introducing participants to the world of Microsoft 365 device management – from establishing Microsoft Intune to enrolling devices to Intune, monitoring the devices, and controlling what users can do from the enrolled devices by using conditional access policies.

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Programming and Data Wrangling with VBA and Excel

VBA (Visual Basic for Applications) enables you to enhance and extend the capabilities of Microsoft® Excel® and other applications in the Microsoft Office application suite. You can use VBA to perform tasks that would be difficult or impossible to do using only worksheet functions, and you can automate a wide range of tasks involving the collection, processing, analysis, and visualization of data. This course will give participants a good foundation for understanding, creating, and using VBA in their own Excel workbooks. It will also show them how to work with data across different applications, and how to package the macros and functions they create so they can be backed up, move them to other computers, and share them with other users.

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Project Management Fundamentals

At this point in a participant’s professional development, they are ready to take on the responsibility for managing projects. Participants can manage a project by developing a solid understanding of the fundamentals of project management and its underlying structure and elements, including project phases, project life cycles, stakeholders, and areas of expertise. These, coupled with the ability to identify the project management processes that are recognized industry-wide as good practice, will help them to apply effective project management techniques to improve the efficiency of their projects and ensure their success. In this course, participants will identify effective project management practices and their related processes.

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SAP Crystal Reports 2020: Part 1

Information is critical to making sound business decisions. Data presented without any formatting or structure holds little or no meaning for interpretation. Thus, organizations use reporting tools to access data sources and generate customized reports. In this course, participants will create a basic report using SAP® Crystal Reports® 2020 by connecting to a database and modifying the report's presentation.

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SAP Crystal Reports 2020: Part 2

Until now, you have used SAP® Crystal Reports® 2020 to build and modify reports. You want to use the advanced functionality of Crystal Reports to generate reports in the format you desire. In this course, participants will create complex reports and data sources using the tools in Crystal Reports 2020. They will create more sophisticated reports including subreports and cross-tabs but also increase the speed and efficiency of their reports by using SQL queries. By creating subreports, cross-tabs, and running totals, they will turn raw data into meaningful customized reports that will help their business run more smoothly. Participants will also learn to use tools that can increase the speed with which data is retrieved and thus eliminate any performance issues they may be faced with.

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Techniques and Practices of Project Management

This Course will equip participants with the skills required to immediately start setting priorities, controlling budget and reporting on project results. It will help participants to better define and understand Project Management; Project Lifecycles and Stakeholders; Project Process Groups and Initiating a Project; Project Planning and how these are applied in the real world. In this course, participants will also be exposed to other critical areas such as Risk Management, Quality Management and Procurement Management. They will also get hands-on experience in the use of Microsoft Project software.

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VBA with Microsoft Excel

VBA (Visual Basic for Applications) enables you to enhance and extend the capabilities of Microsoft® Excel® and other applications in the Microsoft Office application suite. This course will give participants a good foundation for understanding, creating, and using VBA in their own Excel workbooks. Participants will learn how to use the macro recorder effectively, as well as how to write their own VBA code from scratch. They will use the tools built into Excel to explore and learn VBA's capabilities and to optimize and debug their code.

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